Privacy Policy for iwantnypizza.com
1. Introduction
At iwantnypizza.com (“we”, “our”, or “us”), we are firmly committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data of individuals who visit our website, make use of our services, or otherwise interact with us. We adhere strictly to international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), placing the utmost priority on the confidentiality and security of your information.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users of iwantnypizza.com. We act as the data controller for the personal information we collect and process in connection with the website, meaning we are responsible for determining the purposes and means of processing personal data.
Any questions or concerns regarding our data practices may be directed to us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data:
Includes technical information collected automatically when you access iwantnypizza.com, such as your browser type and version, IP address, time zone settings, device identifiers, referring URLs, session duration, and website navigation behavior.
b. Account Data:
Information you voluntarily provide when creating an account or placing an order, such as your full name, billing and delivery addresses, email address, and telephone number.
c. Profile Data:
Includes details of your purchase history, browsing behavior on our platform, favorite items, and other user-generated preferences.
d. Communication Data:
Records of communications between you and us, including messages sent through our contact form, support tickets, and email correspondences.
e. Technical Data:
Device-related information such as operating system, network settings, language preferences, browser plugins, and system configuration settings.
f. Transaction Data:
Information relating to the processing of your orders, including payment details (processed securely via third-party providers and never stored in raw form by us), delivery status, and transaction history.
g. Preference Data:
Marketing and communications preferences you share with us, as well as explicit consents or refusals regarding promotional communications, newsletter subscriptions, and product interests.
4. Legal Bases for Processing Personal Data
We process your personal data lawfully and transparently pursuant to one or more of the following legal bases:
– Performance of Contract: To fulfill obligations associated with your orders and account management.
– Consent: Where you have granted explicit authorization (e.g., for newsletters or non-essential cookies).
– Legal Obligation: When processing is required for compliance with legal and regulatory duties.
– Legitimate Interest: For uses such as fraud prevention, service optimization, and security, provided your rights and freedoms are not overridden.
5. Your Rights Under Applicable Law
Subject to applicable laws, you have the following data protection rights:
– Right of Access – To obtain confirmation of whether we hold your personal data and access to such data.
– Right to Rectification – To correct inaccurate personal data we hold about you.
– Right to Erasure – To request deletion of your data under certain circumstances.
– Right to Restriction – To request we limit the processing of your data under specific conditions.
– Right to Data Portability – To receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
– Right to Object – To object to the processing of your data where we rely on legitimate interests or direct marketing.
To exercise any of the above rights, please contact us at: [email protected].
6. Security Measures
We employ technical and organizational measures to preserve the confidentiality, integrity, and availability of your data. These measures include:
– HTTPS and SSL Encryption for secure transmission of data.
– Role-based access controls and authentication protocols.
– Regular system and malware audits.
– Employee training on data handling and confidentiality.
– Secure backup procedures and incident response plans.
While no method of transmission or storage is completely secure, we take all reasonable precautions to protect your personal information.
7. International Data Transfers
Certain third-party providers we use may be located in jurisdictions outside of the European Economic Area (EEA) or the State of California. In such cases, we rely on standard contractual clauses approved by regulatory authorities or other lawful transfer mechanisms to ensure an adequate level of data protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to satisfy legal, accounting, or reporting obligations. Specific timeframes include:
– Account Data: Retained while your account remains active and for a maximum of 7 years thereafter.
– Transaction Data: Retained for at least 7 years in compliance with tax and financial regulations.
– Communication Data: Retained for 3 years following the last correspondence.
– Preference and Marketing Data: Retained until you withdraw consent or unsubscribe.
After expiration of the retention periods, data is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver relevant advertising. Types of cookies include:
– Essential Cookies: Necessary for the operation of our website (e.g., shopping cart functionality).
– Functional Cookies: Enable customization, such as saving preferences and user sessions.
– Analytics Cookies: Collect aggregated data on how users interact with iwantnypizza.com to improve performance.
– Performance Cookies: Track system performance, monitor usage trends, and support optimization.
10. Managing Cookies and Compliance with GDPR and CCPA
Before placing certain cookies on your device, we will request your consent, as required by GDPR. You can manage cookie preferences at any time via our cookie banner or browser settings. Under the CCPA, California residents may opt out of the sale or sharing of personal information and request information about cookie-based tracking practices.
For more information or to update your cookie settings, please consult the cookie settings link in the footer of iwantnypizza.com.
11. Protection of Children’s Privacy
iwantnypizza.com is not intended for use by children under the age of 13, and we do not knowingly collect personal information from such individuals. If you are a parent or guardian and believe your child has provided us with data without consent, please contact us at [email protected], and we will take appropriate measures to remove the information.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy as necessary to reflect changes in our data practices or applicable law. You will be notified of material updates via prominent website notices or direct communication methods where feasible. Continued use of iwantnypizza.com after amendments constitutes acceptance of the revised policy.
13. How to Contact Us
Should you have questions, requests, or concerns about this Privacy Policy or our processing of your personal information, please do not hesitate to contact us at:
Email: [email protected]
At iwantnypizza.com, we take data privacy seriously and are committed to maintaining compliance with all relevant data protection laws. If you have privacy concerns or would like to exercise your rights, contact us at the email above.